ARTGOART PRIVACY POLICY

I. General Provisions

This Privacy Policy sets out the rules for the processing of personal data of users of the ARTGOART Platform.

The controller of personal data is the Operator of the ARTGOART Platform.

Personal data is processed in accordance with applicable laws, in particular Regulation (EU) 2016/679 (GDPR).

II. Scope of Processed Data

The Operator may process the following categories of data:

• identification data (name, surname, business name),
• contact data (email address, phone number),
• billing and invoicing data,
• booking and transaction data,
• communication data within the Platform,
• technical data (IP address, device data, cookies),
• data contained in user profiles.

III. Purposes of Data Processing

Personal data is processed for the purposes of:

• providing electronic services,
• enabling booking and performance of services,
• handling payments and settlements,
• handling complaints and requests,
• ensuring Platform security,
• preventing fraud and abuse,
• communication with users,
• compliance with legal obligations,
• analytics and statistics,
• marketing activities (where consent has been given).

IV. Legal Basis for Processing

Personal data is processed on the basis of:

• performance of a contract or steps prior to entering into a contract,
• legal obligations of the Controller,
• legitimate interests of the Controller,
• user consent (where required).

V. Data Recipients

Personal data may be shared with:

• other Platform users (to the extent necessary to perform services),
• payment service providers,
• IT and hosting providers,
• analytics service providers,
• marketing service providers,
• public authorities where required by law.

VI. Transfers Outside the EEA

Personal data may be transferred outside the European Economic Area only with appropriate safeguards, in particular on the basis of standard contractual clauses.

VII. Data Retention Period

Personal data is retained for the period:

• necessary for the performance of the contract,
• required for the provision of services,
• required by law,
• necessary for the establishment, exercise or defence of legal claims.

VIII. User Rights

Users have the right to:

• access their data,
• rectify data,
• erase data,
• restrict processing,
• data portability,
• object to processing,
• withdraw consent,
• lodge a complaint with a supervisory authority.

IX. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to:

• ensure proper functioning,
• maintain user sessions,
• analyse traffic,
• personalise services.

Detailed information may be included in a separate Cookie Policy.

X. Data Security

The Operator applies appropriate technical and organisational measures to ensure data security.

XI. Profiling

Personal data may be used for profiling for the purposes of:

• matching offers,
• improving Platform performance,
• preventing fraud.

Profiling does not produce legal effects for the user.

XII. Changes to the Policy

The Operator may amend this Privacy Policy in accordance with the Terms and Conditions.

XIII. Final Provisions

This Policy enters into force on 22.05.2026.

In matters not regulated herein, applicable laws and the ARTGOART Terms and Conditions shall apply.